Become a Stockist

Products

We introduce a range of 300 to 600 new necklaces, scarves, earrings and bracelets in July and January each year. We also stock keyrings, brooches, rings, handbags, wallets and other items from time to time. The products can be seen on our web shop, at trade shows, in our printed catalogues or by making an appointment with us or with one of our agents. We also have a large amount of highly saleable clearance stock online.

Minimum Order

So long as you’re a registered business reselling our products we don’t have a minimum order. We don’t sell our products to the general public.

Pricing

Most of our products have a wholesale price of between $4 and $25 excluding GST, with the majority of products currently between $5 and $12. There is plenty of room for mark-up at industry standards or better.

Accounts

We do offer formal trading terms to approved customers who sign agreement to our Standard Trading Terms & Conditions. Such account customers are expected to pay 20th of the following month from the date of the invoice.

Payment

We accept payment by Visa or Mastercard without surcharge. Your credit card payment is processed after your invoice is checked just before your stock is dispatched. We do not process credit card payment for your back order until it is shipped. We don’t keep credit card details on file unless you request that we do so.

You can pay directly to our ANZ account 

We still accept payment by cheque though we prefer other payment methods.

Exclusivity

We don’t formally offer exclusivity of supply to our customers, but we do our best to honour customers who demonstrate commitment to our brand and buy a wide range of our products every season.

How to Place an Order

Customers order online through our web shop, at trade shows, by telling us what they want from our printed catalogue or by making an appointment to see us or one of our agents.

Order Processing

Once we receive your order we enter it into our system, pick it, invoice it, check it, process payment and dispatch it. Our aim is to send orders the same day or next business day, but at peak times we sometimes take a week or so to process orders. If you require your stock more quickly you can always contact us, and we’ll do our best to prioritise your order

Back Orders

Despite our best efforts it is impossible to exactly anticipate demand for our wide range of products. If items are out of stock we usually keep them on back order if they’re coming in again, and email you once they come in again so that you can add to your back order shipment or cancel if you no longer require the stock. We don’t charge freight for back orders even if you want to order additional items to be shipped with your back order. If you have provided credit card payment for your original order we will usually process payment for your back order as it goes out.

Agents

We currently have agents in Upper South Island and Lower North Island. Please contact us for further information.

Shipping

We aim to ship customer orders on the same day if received by 1pm. We use Poste Haste overnight Couriers for shipping around the country, prices typically starting from $7 for smaller parcels with larger parcels charged at cost. A $5 rural delivery cost is applicable.

Quality Control

If you have any problems with any of our products, please email or call us as soon as possible once you find the problem. We formally guarantee our products are free of defect for seven days from the date of delivery in practice. However we usually have a much longer period of time within which we are happy to replace goods that are found to be faulty. Due to the high cost of shipping we usually send out replacements with other orders or back orders that are being shipped.

Visiting Us

Customers are welcome to visit us by appointment.